Refund Policy

Refund PolicyElite Auto Shipping must be made aware of any order cancellations by customers in writing. Should any order be canceled by customer after submission, but before assignment to a motor carrier for any reason, an administrative cancellation charge of $50 per vehicle will be assessed. Elite Auto Shipping will not refund any deposit payments or prepayments for services not canceled in writing more than 72 hours in advance of scheduled pickup. Any deposit payment or prepayment for any shipment canceled less than 72 hours prior to scheduled pickup will be retained by Elite Auto Shipping.

Shipper warrants that he will accept the refund agreed upon with Elite Auto Shipping for canceled orders, and will not seek to charge back a credit card or stop a check to offset any dispute. Department of Transportation regulations require that all refunds must be filed in writing before refund be processed.

This supersedes all prior written or oral representation of Elite Auto Shipping and constitutes the entire agreement between shipper and Elite Auto Shipping and may not be changed except in writing signed by an officer of Elite Auto Shipping.

Please fill this form out with your information to request a refund.

Name*
FirstLast
Address*
Street AddressAddress Line 2CityStateZip Code

We will send your refund to this address.
Phone*

We will contact you once we process the refund.
Email*

We will send the confirmation to this email address.
Order ID*
Please enter the reason for cancellation.*
Please enter the amount agreed upon for refund.*

Guam Shipping Specialist

(917) 751-6737 – Ellyn

Ellyn@eliteautoshipping.com

Ask me about our customs broker services. Eliminate the stress of the overwhelming paperwork and late filing penalties. Save an extra $100 when combined with ground transportation from the port. We offer unmatched personalized customer service. Don’t get lost in the shuffle by booking with a big corporate shipping line.